HR Operations Specialist

Our client is seeking a detail-orientated and experienced HR Operations Lead to join their team in Dublin 18. This position requires a blend of operational expertise, strong analytical skills and a passion for improving HR systems and processes.

This is a great opportunity for an experienced HR professional with a background and track record in HR operations / service delivery, to progress into a supervisory role, with the added opportunity to manage & deliver improvement projects in a fast-paced environment.

Key Responsibilities:

HR Process Management

• Manage daily HR operations, including employee onboarding, offboarding, and records management.
• Develop and implement HR policies and procedures in compliance with legal requirements and company standards.
• Identify opportunities for process improvements and implement HR technology solutions.

Payroll & Benefits

• Responsible for ensuring the accuracy and timeliness of the monthly payroll process and benefits administration supported by team.

Recruitment and Onboarding

• Oversee the onboarding process for all sites to ensure a smooth and welcoming experience for new hires, including contract generation and monthly induction delivery.
• Responsible for overseeing recruitment for large site to ensure adequate resourcing and skills needs are met in a quality and timely way.

Employee Relations

• Be a first point of contact for employee inquiries and issues, providing guidance on HR policies and procedures. Refer complex ER matters to the HR Manager.
• Take ownership of absence management for all sites, providing advice to managers on relevant policies, managing referrals to Occupational Health, and providing proactive management of long-term cases.

HR Systems and Technology

• Oversee the management of HRIS for the Ireland division, ensuring data integrity.
• Responsible for HR data through reporting and dashboards

Performance Management & Learning Administration

• Assist the HR Manager in the performance management cycle, where necessary support managers in conducting performance reviews and providing feedback to employees.
• Provide administrative support for training & development initiatives as required.

Key Requirements:

• Bachelors/Masters level or equivalent in HR/Business, with previous experience in a HR operations or service delivery role with responsibility for all aspects of the employee lifecycle
• CIPD qualification is desirable
• Previous experience of working within a multi-site environment with an ability to manage multiple stakeholders who often have different priorities
• Experience managing and supporting a direct report
• Strong knowledge of HR processes, employment laws, and compliance requirements
• Proficiency in HRIS and other HR technologies. Experience with Success Factors is a plus
• Excellent organisation and time management skills, with a keen attention to detail.
• Strong interpersonal and communication skills
• Demonstrated problem-solving skills and the ability to work independently and as part of a team.
• Results-focused with a passion for results